The second-hand marketplace Users Share Displeasure About Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
